FAQ

1. Are you a manufacturer or trading company?

We are a professional manufacturer of underground mining equipment with extensive experience in design, production and global export.

2. What mining equipment do you supply?

We supply underground mining dump trucks, scaling jumbos, tunneling jumbos, wet shotcrete spraying rigs and rock drilling jumbos.

3. What applications are your machines suitable for?

Our equipment is widely used in underground mining, tunneling, hydropower projects and other underground construction applications.

4. Do you provide customized solutions?

Yes. We offer OEM and customized solutions based on tunnel size, rock conditions, haulage capacity and project requirements.

5. What certifications do your products have?

Our equipment can be supplied with CE and other certifications according to your market requirements.

6. What is your delivery time?

Standard delivery time is typically 20–60 days depending on model, quantity and customization requirements.

7. What payment terms do you accept?

We accept T/T, L/C and other payment methods upon mutual agreement.

8. Do you provide spare parts and after-sales support?

Yes. We provide spare parts, technical documentation, remote support and comprehensive after-sales service.

9. Which countries do you export to?

Our mining equipment is exported to Europe, Southeast Asia, the Middle East, Africa and South America.

10. How can I get a quotation?

Send us your required model, technical specifications and project details, and we will provide a quotation within 24 hours.